MyPath Math is used at K-5 as part of the Imagine Learning Math curriculum
Troubleshooting video issues.
Is It the Web Filter?
This is not a filter (always applied everywhere) or firewall (affects web traffic on-site) issue. How do we know? All filter settings have been verified. The issue would affect all students, not some. For the firewall, it is reported to be happening off-site, which means the firewall is not affecting how web-based content is flowing to the device.
Is device on latest version of iPad OS? If not, that is step 1.
Open Settings.
Tap General.
Tap Software Update. The currently installed version of iOS is shown, and whether an update is available.
If an update is available, tap Download and Install, then follow the onscreen instructions.
Clear Safari Cache
(This may not be an option if device is not on a recent version of iPadOS).
Go to the Safari app 
on your iPad.
Tap the Show Sidebar button 
, then tap History.
If you don’t see History, tap the Back button 
at the top of the sidebar.
Tap the More button 
, then tap Clear.
Below Clear Timeframe, choose how much of your browsing history to clear.
Note: If you have Safari profiles set up, select a profile to clear only the history of that profile, or select All Profiles.
Tap Clear History.
Uninstall/Install ClassLink app (even if on current version)
Go to Self Service
Locate ClassLink app
Choose Reinstall
Restart device